Articles & Content
DATE: 2006-10-2 (16:15 - 17:15)
SPEAKERS: John Dryburgh (IBM)
This presentation will cover some of the facilities available to enhance your support experience with IBM Informix Support: InfoCentre Knowledgebase Software Downloads Electronic Support Monitoring your support requestsThe presentation will cover useful pieces of information to have available when you make your initial request to reduce the administration overhead and get IBM working on your problem as quickly as possibleFinally the presentation will cover what to do when things go wrong
EXP. LEVEL: Beginner,Intermediate,Advanced
Monitoring your support requests
Click Here to Download
NOTE: These are only open to members of IDUG. If you are not a member, please CLICK HERE for more information.