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E13 - To Do IT(IL) or Not .....

Topic: 2014 EMEA

Subtopic: Cross Platform DB2 for z/OS & LUW



However, since ITIL and ISO 20000 are aligned, it is possible to turn to ITIL for advice how to work with DB2.We will touch areas of application, database and system performance - starting with design and ending with Software (and DB2 DDL) Change Management.A number of standards and best practice organizations address the areas of people and process in IT service management.What is the role of DBA and his tasks in IT ?



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