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What Can IBM Informix Support Do For You (H03)

Topic: 2006 EU

Subtopic: Informix



DATE: 2006-10-2 (16:15 - 17:15)
SPEAKERS: John Dryburgh (IBM)

This presentation will cover some of the facilities available to enhance your support experience with IBM Informix Support: InfoCentre Knowledgebase Software Downloads Electronic Support Monitoring your support requestsThe presentation will cover useful pieces of information to have available when you make your initial request to reduce the administration overhead and get IBM working on your problem as quickly as possibleFinally the presentation will cover what to do when things go wrong

EXP. LEVEL: Beginner,Intermediate,Advanced

OBJECTIVES:

InfoCentre

Knowledgebase

Software Downloads

Software Downloads

Monitoring your support requests



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