Interesting Forbes article about IT service

Joel Goldstein

Interesting Forbes article about IT service

----- Original Message -----
From: Joel Responsive Systems
To: Goldstein, Joel
Sent: Thursday, December 25, 2008 11:14 AM
Subject: Forbes.com: Trying Harder In Hard Times




Trying Harder In Hard Times
IT departments with poor customer service might not survive the recession.
By Mike Schaffner

http://www.forbes.com/2008/12/23/cio-customer-service-tech-cio-cx_ms_1224service.html?partner=email



Joel Goldstein
Responsive Systems
IBM Gold Consultant
Buffer Pool Tool for DB2, the worldwide industry standard
Performance software that works...... Predicts IO Rate !!
Predicts Group Buffer Pool performance too
www.responsivesystems.com

Watch the 3-Minute Buffer Pool Tool Movie at: www.responsivesystems.com/Movie1

tel. (732) 972-1261
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