Culture, Process and Climate in today's computing environments may have worked for decades, yet we now face greater difficulty attracting and retaining talent while modernizing the way we work. Just as computing environments have become hybrid, so have workplace dynamics.
Understanding and leveraging the power of the creative and growth mindset can transform the way we move through this complex change as leaders who understand making meaning as a changemaker. Modernizing our technology to support business and talent sustainability is critical and can become challenging due to the rate and pace of tech evolution and its impact on social norms and culture.
Experienced teammates may find it difficult to change the way they work, the tools they use, the way they teach others, and the way they lead teams, unintentionally affecting business outcome. Customer success, architectural decisions and investments in IT and in people, require our leadership thinking to shift to expand our possibilities for peak performance, innovation, creativity and social good.
We will explore how to become a change maker by discussing the importance of:
· Shifting thinking as a leader towards growth mindset
· How growth mindset supports greater creativity and innovation through diversity in teams
· Organizational management that creates peak performance and sustainability
Head of Support, Mews
Originally Bulgarian, Stela Koleva has accumulated vast international experience and education. She holds an EMBA degree from Mannheim Business School, Germany and a DBA degree from SSBM Geneva. Stela has 20 years of experience in the SaaS industry. She has led large international teams across Technical Professional Services and Support for over 10 years, including their strategy and execution in two global roles – as Vice President for Travel Product Support in SAP Concur and one – as a Global Vice President, Head of Support in Mews.
Passionate for leading multi-cultural teams, Stela dedicated her doctoral research to investigating the influence of leadership styles employed by senior executives within multinational corporations on the execution effectiveness of corporate strategies. In her free time, Stela serves as a mentor in programs for aspiring women leaders and undertakes a personal endeavour: the development of a data platform for Alzheimer’s patients.