Interesting Forbes article about IT service

Joel Goldstein

Interesting Forbes article about IT service

----- Original Message -----
From: Joel Responsive Systems
To: Goldstein, Joel
Sent: Thursday, December 25, 2008 11:14 AM
Subject: Trying Harder In Hard Times

Trying Harder In Hard Times
IT departments with poor customer service might not survive the recession.
By Mike Schaffner

Joel Goldstein
Responsive Systems
IBM Gold Consultant
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