IBM Technical support website gone mad???

Roy Boxwell

IBM Technical support website gone mad???
Hi!



I use the technical support web site to check for APARs of interest and to
check what is going on but today it has all gone crazy...

Whatever search text I enter I always get back 297614 hits...



http://www14.software.ibm.com/webapp/set2/psearch/search?domain=sysz



Seacrh for: 5740xyr00 AND IFCID0318



Or



roy god



Basically any text you like... If you try and go to the brand new “support”
site – nothing works at all... anyone got a clue what is going on?



I tried sending “feedback” but on three occasions it just threw me out with
“400 bad header” messages after I typed everything in...and it is not even
Friday yet...







Roy Boxwell

SOFTWARE ENGINEERING GmbH and SEGUS Inc.
-Product Development-

Heinrichstrasse 83-85
40239 Duesseldorf/Germany
Tel. +49 (0)211 96149-675
Fax +49 (0)211 96149-32
Email: <mailto:[login to unmask email]> [login to unmask email]
Web http://www.seg.de http://www.seg.de

https://www.seg.de/corporate/rechtliche-hinweise/datenschutz Link zur
Datenschutzerklärung


Software Engineering GmbH
Amtsgericht Düsseldorf, HRB 37894
Geschäftsführung: Gerhard Schubert, Ulf Heinrich



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  • smime.p7s (5.1k)

Phil Grainger

IBM Technical support website gone mad???
(in response to Roy Boxwell)
I thought I saw something the other day on an IBM website about "problems with search"?

I get 297614 hits for "widget" too
________________________________





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Phil Grainger
Principal Enablement Manager

Direct

+44 1189 218 000

Mobile

+44 7808 643 479

Email

[login to unmask email]

E2, Eskdale Road
Winnersh
Berkshire
United Kingdom
RG41 5TS
[image001 (002)][https://acclaim-production-app.s3.amazonaws.com/images/2429c3cd-a1de-44fc-b4f3-bc762bb2f963/IBM%2BChampion%2B-%2BAnalytics%2B2018.png][https://acclaim-production-app.s3.amazonaws.com/images/2429c3cd-a1de-44fc-b4f3-bc762bb2f963/IBM%2BChampion%2B-%2BAnalytics%2B2018.png]










































From: Boxwell, Roy [mailto:[login to unmask email]
Sent: 06 March 2019 10:40
To: [login to unmask email]
Subject: [EXTERNAL] [DB2-L] - IBM Technical support website gone mad???

Hi!

I use the technical support web site to check for APARs of interest and to check what is going on but today it has all gone crazy...
Whatever search text I enter I always get back 297614 hits...

http://www14.software.ibm.com/webapp/set2/psearch/search?domain=sysz https://urldefense.proofpoint.com/v2/url?u=http-3A__www14.software.ibm.com_webapp_set2_psearch_search-3Fdomain-3Dsysz&d=DwMFAw&c=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E&r=EAGrd_qzLADPfI8dgytr8sbCG7_U9QfXwQMLgK1Zo30&m=SrSJW1osY7UM0Yu9OuMOW3PgI_12JWXdnHv6sJLDfAg&s=r17u7h7MJMp3B-QKsmz24V4vJllWGnPa1vegxVRgJ3A&e=

Seacrh for: 5740xyr00 AND IFCID0318

Or

roy god

Basically any text you like... If you try and go to the brand new "support" site - nothing works at all... anyone got a clue what is going on?

I tried sending "feedback" but on three occasions it just threw me out with "400 bad header" messages after I typed everything in...and it is not even Friday yet...



Roy Boxwell

SOFTWARE ENGINEERING GmbH and SEGUS Inc.
-Product Development-

Heinrichstrasse 83-85
40239 Duesseldorf/Germany
Tel. +49 (0)211 96149-675
Fax +49 (0)211 96149-32
Email: [login to unmask email]<mailto:[login to unmask email]>
Web http://www.seg.de https://urldefense.proofpoint.com/v2/url?u=http-3A__www.seg.de_&d=DwMFAw&c=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E&r=EAGrd_qzLADPfI8dgytr8sbCG7_U9QfXwQMLgK1Zo30&m=SrSJW1osY7UM0Yu9OuMOW3PgI_12JWXdnHv6sJLDfAg&s=O3CAsgFIp1-MNPiZLGfBgxPoGgfYG7l3nYyTs5VQUMw&e=
Link zur Datenschutzerklärung https://urldefense.proofpoint.com/v2/url?u=https-3A__www.seg.de_corporate_rechtliche-2Dhinweise_datenschutz_&d=DwMFAw&c=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E&r=EAGrd_qzLADPfI8dgytr8sbCG7_U9QfXwQMLgK1Zo30&m=SrSJW1osY7UM0Yu9OuMOW3PgI_12JWXdnHv6sJLDfAg&s=YUCVLOvNh9RrVNa7hk_rf6ZgRQ87OPdyVi8d_q3u3iw&e=

Software Engineering GmbH
Amtsgericht Düsseldorf, HRB 37894
Geschäftsführung: Gerhard Schubert, Ulf Heinrich

BMC Software Limited Registered Office: Building E2, Eskdale Road, Winnersh, Wokingham, Berkshire, United Kingdom, RG41 5TS Registered in England No. 1927903 The content of this email is confidential. If you are not the addressee, you may not distribute, copy or disclose any part of it. If you receive this message in error, please delete this from your system and notify the sender immediately.
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Roy Boxwell

IBM Technical support website gone mad???
(in response to Phil Grainger)
Sooooo many problems with widgets over the years....



Roy Boxwell

SOFTWARE ENGINEERING GmbH and SEGUS Inc.
-Product Development-

Heinrichstrasse 83-85
40239 Duesseldorf/Germany
Tel. +49 (0)211 96149-675
Fax +49 (0)211 96149-32
Email: <mailto:[login to unmask email]> [login to unmask email]
Web http://www.seg.de http://www.seg.de

https://www.seg.de/corporate/rechtliche-hinweise/datenschutz Link zur
Datenschutzerklärung


Software Engineering GmbH
Amtsgericht Düsseldorf, HRB 37894
Geschäftsführung: Gerhard Schubert, Ulf Heinrich



From: Grainger, Phil [mailto:[login to unmask email]
Sent: Wednesday, March 6, 2019 12:07 PM
To: [login to unmask email]
Subject: [DB2-L] - RE: IBM Technical support website gone mad???



I thought I saw something the other day on an IBM website about “problems
with search”?



I get 297614 hits for “widget” too




_____






https://www.bmc.com/ami https://www.bmc.com/ami
https://www.bmc.com/ami


Phil Grainger
Principal Enablement Manager




Direct

+44 1189 218 000


Mobile

+44 7808 643 479


Email

[login to unmask email] <mailto:[login to unmask email]>


E2, Eskdale Road
Winnersh
Berkshire
United Kingdom
RG41 5TS

























































From: Boxwell, Roy [mailto:[login to unmask email]
Sent: 06 March 2019 10:40
To: [login to unmask email] <mailto:[login to unmask email]>
Subject: [EXTERNAL] [DB2-L] - IBM Technical support website gone mad???



Hi!



I use the technical support web site to check for APARs of interest and to
check what is going on but today it has all gone crazy...

Whatever search text I enter I always get back 297614 hits...



http://www14.software.ibm.com/webapp/set2/psearch/search?domain=sysz
<https://urldefense.proofpoint.com/v2/url?u=http-3A__www14.software.ibm.com_
webapp_set2_psearch_search-3Fdomain-3Dsysz&d=DwMFAw&c=UrUhmHsiTVT5qkaA4d_oSz
camb9hmamiCDMzBAEwC7E&r=EAGrd_qzLADPfI8dgytr8sbCG7_U9QfXwQMLgK1Zo30&m=SrSJW1
osY7UM0Yu9OuMOW3PgI_12JWXdnHv6sJLDfAg&s=r17u7h7MJMp3B-QKsmz24V4vJllWGnPa1veg
xVRgJ3A&e=>



Seacrh for: 5740xyr00 AND IFCID0318



Or



roy god



Basically any text you like... If you try and go to the brand new “support”
site – nothing works at all... anyone got a clue what is going on?



I tried sending “feedback” but on three occasions it just threw me out with
“400 bad header” messages after I typed everything in...and it is not even
Friday yet...







Roy Boxwell

SOFTWARE ENGINEERING GmbH and SEGUS Inc.
-Product Development-

Heinrichstrasse 83-85
40239 Duesseldorf/Germany
Tel. +49 (0)211 96149-675
Fax +49 (0)211 96149-32
Email: <mailto:[login to unmask email]> [login to unmask email]
Web
<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.seg.de_&d=DwMFAw&c=
UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E&r=EAGrd_qzLADPfI8dgytr8sbCG7_U9Q
fXwQMLgK1Zo30&m=SrSJW1osY7UM0Yu9OuMOW3PgI_12JWXdnHv6sJLDfAg&s=O3CAsgFIp1-MNP
iZLGfBgxPoGgfYG7l3nYyTs5VQUMw&e=> http://www.seg.de


<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.seg.de_corporate_r
echtliche-2Dhinweise_datenschutz_&d=DwMFAw&c=UrUhmHsiTVT5qkaA4d_oSzcamb9hmam
iCDMzBAEwC7E&r=EAGrd_qzLADPfI8dgytr8sbCG7_U9QfXwQMLgK1Zo30&m=SrSJW1osY7UM0Yu
9OuMOW3PgI_12JWXdnHv6sJLDfAg&s=YUCVLOvNh9RrVNa7hk_rf6ZgRQ87OPdyVi8d_q3u3iw&e
=> Link zur Datenschutzerklärung


Software Engineering GmbH
Amtsgericht Düsseldorf, HRB 37894
Geschäftsführung: Gerhard Schubert, Ulf Heinrich



BMC Software Limited Registered Office: Building E2, Eskdale Road, Winnersh,
Wokingham, Berkshire, United Kingdom, RG41 5TS Registered in England No.
1927903 The content of this email is confidential. If you are not the
addressee, you may not distribute, copy or disclose any part of it. If you
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notify the sender immediately.

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  • smime.p7s (5.1k)

Raymond Bell

IBM Technical support website gone mad???
(in response to Roy Boxwell)
I don't really care about widgets. It's more doohickeys in my daily life that give me grief.

Or gives me the 'boke', as my Scottish boss taught me the other day. :o)


From: Boxwell, Roy [mailto:[login to unmask email]
Sent: 06 March 2019 12:34
To: [login to unmask email]
Subject: [DB2-L] - RE: IBM Technical support website gone mad???

Sooooo many problems with widgets over the years....

Roy Boxwell

SOFTWARE ENGINEERING GmbH and SEGUS Inc.
-Product Development-

Heinrichstrasse 83-85
40239 Duesseldorf/Germany
Tel. +49 (0)211 96149-675
Fax +49 (0)211 96149-32
Email: [login to unmask email]<mailto:[login to unmask email]>
Web http://www.seg.de http://www.seg.de
Link zur Datenschutzerklärung https://www.seg.de/corporate/rechtliche-hinweise/datenschutz

Software Engineering GmbH
Amtsgericht Düsseldorf, HRB 37894
Geschäftsführung: Gerhard Schubert, Ulf Heinrich

From: Grainger, Phil [mailto:[login to unmask email]
Sent: Wednesday, March 6, 2019 12:07 PM
To: [login to unmask email]
Subject: [DB2-L] - RE: IBM Technical support website gone mad???

I thought I saw something the other day on an IBM website about "problems with search"?

I get 297614 hits for "widget" too
________________________________





[BMC Exchange 2019 - Global Event Series - REGISTER] https://www.bmc.com/ami

Phil Grainger
Principal Enablement Manager

Direct

+44 1189 218 000

Mobile

+44 7808 643 479

Email

[login to unmask email]<mailto:[login to unmask email]>

E2, Eskdale Road
Winnersh
Berkshire
United Kingdom
RG41 5TS
[image001 (002)][https://acclaim-production-app.s3.amazonaws.com/images/2429c3cd-a1de-44fc-b4f3-bc762bb2f963/IBM%2BChampion%2B-%2BAnalytics%2B2018.png][https://acclaim-production-app.s3.amazonaws.com/images/2429c3cd-a1de-44fc-b4f3-bc762bb2f963/IBM%2BChampion%2B-%2BAnalytics%2B2018.png]










































From: Boxwell, Roy [mailto:[login to unmask email]
Sent: 06 March 2019 10:40
To: [login to unmask email]<mailto:[login to unmask email]>
Subject: [EXTERNAL] [DB2-L] - IBM Technical support website gone mad???

Hi!

I use the technical support web site to check for APARs of interest and to check what is going on but today it has all gone crazy...
Whatever search text I enter I always get back 297614 hits...

http://www14.software.ibm.com/webapp/set2/psearch/search?domain=sysz https://urldefense.proofpoint.com/v2/url?u=http-3A__www14.software.ibm.com_webapp_set2_psearch_search-3Fdomain-3Dsysz&d=DwMFAw&c=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E&r=EAGrd_qzLADPfI8dgytr8sbCG7_U9QfXwQMLgK1Zo30&m=SrSJW1osY7UM0Yu9OuMOW3PgI_12JWXdnHv6sJLDfAg&s=r17u7h7MJMp3B-QKsmz24V4vJllWGnPa1vegxVRgJ3A&e=

Seacrh for: 5740xyr00 AND IFCID0318

Or

roy god

Basically any text you like... If you try and go to the brand new "support" site - nothing works at all... anyone got a clue what is going on?

I tried sending "feedback" but on three occasions it just threw me out with "400 bad header" messages after I typed everything in...and it is not even Friday yet...



Roy Boxwell

SOFTWARE ENGINEERING GmbH and SEGUS Inc.
-Product Development-

Heinrichstrasse 83-85
40239 Duesseldorf/Germany
Tel. +49 (0)211 96149-675
Fax +49 (0)211 96149-32
Email: [login to unmask email]<mailto:[login to unmask email]>
Web http://www.seg.de https://urldefense.proofpoint.com/v2/url?u=http-3A__www.seg.de_&d=DwMFAw&c=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E&r=EAGrd_qzLADPfI8dgytr8sbCG7_U9QfXwQMLgK1Zo30&m=SrSJW1osY7UM0Yu9OuMOW3PgI_12JWXdnHv6sJLDfAg&s=O3CAsgFIp1-MNPiZLGfBgxPoGgfYG7l3nYyTs5VQUMw&e=
Link zur Datenschutzerklärung https://urldefense.proofpoint.com/v2/url?u=https-3A__www.seg.de_corporate_rechtliche-2Dhinweise_datenschutz_&d=DwMFAw&c=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E&r=EAGrd_qzLADPfI8dgytr8sbCG7_U9QfXwQMLgK1Zo30&m=SrSJW1osY7UM0Yu9OuMOW3PgI_12JWXdnHv6sJLDfAg&s=YUCVLOvNh9RrVNa7hk_rf6ZgRQ87OPdyVi8d_q3u3iw&e=

Software Engineering GmbH
Amtsgericht Düsseldorf, HRB 37894
Geschäftsführung: Gerhard Schubert, Ulf Heinrich

BMC Software Limited Registered Office: Building E2, Eskdale Road, Winnersh, Wokingham, Berkshire, United Kingdom, RG41 5TS Registered in England No. 1927903 The content of this email is confidential. If you are not the addressee, you may not distribute, copy or disclose any part of it. If you receive this message in error, please delete this from your system and notify the sender immediately.
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Phil Smith III

IBM Technical support website gone mad???
(in response to Roy Boxwell)
Roy Boxwell wrote:
>I use the technical support web site to check for APARs of interest and to
>check what is going on but today it has all gone crazy...
>Whatever search text I enter I always get back 297614 hits...

IBM’s websites are in disarray, and getting worse. When prodded, Senior executives shrug and say things like, “What do you expect us to do about it? We can’t get anything fixed either!”

A couple of months ago, the internal IBM website for CEs to order parts—you know, to fix customer systems—was down for over a week, because the only people who knew anything about it had been RIFfed. The PWD sites operate randomly, and support clearly has no idea, responds with explicit instructions *that don’t match the site*.

With fewer than 25K domestic employees remaining, IBM is an iceberg in the desert. It’s depressing and sad, and not going to get better anytime soon.

Hang on tight, kids. It’s gonna be a bumpy ride.

Mohammad Khan

IBM Technical support website gone mad???
(in response to Phil Smith III)
It’s probably going to be worse than a bumpy ride if the senior execs feel so helpless. Gibbon’s classic paints a similar picture of the enterprise it covered, and the result was no joy ride.
Khalid

From: Phil Smith III <[login to unmask email]>
Sent: Thursday, March 07, 2019 8:57 AM
To: [login to unmask email]
Subject: [DB2-L] - RE: IBM Technical support website gone mad???

Roy Boxwell wrote:
>I use the technical support web site to check for APARs of interest and to
>check what is going on but today it has all gone crazy...
>Whatever search text I enter I always get back 297614 hits...

IBM’s websites are in disarray, and getting worse. When prodded, Senior executives shrug and say things like, “What do you expect us to do about it? We can’t get anything fixed either!”

A couple of months ago, the internal IBM website for CEs to order parts—you know, to fix customer systems—was down for over a week, because the only people who knew anything about it had been RIFfed. The PWD sites operate randomly, and support clearly has no idea, responds with explicit instructions *that don’t match the site*.

With fewer than 25K domestic employees remaining, IBM is an iceberg in the desert. It’s depressing and sad, and not going to get better anytime soon.

Hang on tight, kids. It’s gonna be a bumpy ride.

-----End Original Message-----
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Charles Brown

IBM Technical support website gone mad???
(in response to Mohammad Khan)
“...With fewer than 25K domestic employees remaining, IBM is an iceberg in the desert...”

What does it mean. Is IBM downsizing or doing precisely what it’s competitors are doing. No problem found here.

Sent from my iPhone

> On Mar 7, 2019, at 9:51 AM, Mohammad Khan <[login to unmask email]> wrote:
>
> With fewer than 25K domestic employees remaining, IBM is an iceberg in the desert. It’s depressing and sad, and not going to get better anytime soon.

Philip Sevetson

IBM Technical support website gone mad???
(in response to Phil Smith III)
I have a mental picture of Google, HP, or Apple buying up IBM for the working parts – the z/OS/IMS/DB2 installed base, and Watson. (The thing which makes it unlikely is the reality that most of those execs are sold on the “mainframe is dying” attitude.)

From: Phil Smith III [mailto:[login to unmask email]
Sent: Thursday, March 07, 2019 9:57 AM
To: [login to unmask email]
Subject: [DB2-L] - RE: IBM Technical support website gone mad???

Roy Boxwell wrote:
>I use the technical support web site to check for APARs of interest and to
>check what is going on but today it has all gone crazy...
>Whatever search text I enter I always get back 297614 hits...

IBM’s websites are in disarray, and getting worse. When prodded, Senior executives shrug and say things like, “What do you expect us to do about it? We can’t get anything fixed either!”

A couple of months ago, the internal IBM website for CEs to order parts—you know, to fix customer systems—was down for over a week, because the only people who knew anything about it had been RIFfed. The PWD sites operate randomly, and support clearly has no idea, responds with explicit instructions *that don’t match the site*.

With fewer than 25K domestic employees remaining, IBM is an iceberg in the desert. It’s depressing and sad, and not going to get better anytime soon.

Hang on tight, kids. It’s gonna be a bumpy ride.

-----End Original Message-----
**This e-mail, including any attachments, may be confidential, privileged, or otherwise legally protected. It is intended only for the addressee. If you received this e-mail in error or from someone who was not authorized to send it to you, do not disseminate, copy, or otherwise use this e-mail or its attachments. Please notify the sender immediately by reply e-mail and delete the e-mail from your system.**

Philip Sevetson

IBM Technical support website gone mad???
(in response to Philip Sevetson)
Whoops. Forgot about Cognos and ClearQuest/ClearCase, etc. ::sigh::

From: Sevetson, Phil [mailto:[login to unmask email]
Sent: Thursday, March 07, 2019 12:47 PM
To: '[login to unmask email]'
Subject: [DB2-L] - RE: IBM Technical support website gone mad???

I have a mental picture of Google, HP, or Apple buying up IBM for the working parts – the z/OS/IMS/DB2 installed base, and Watson. (The thing which makes it unlikely is the reality that most of those execs are sold on the “mainframe is dying” attitude.)

From: Phil Smith III [mailto:[login to unmask email]
Sent: Thursday, March 07, 2019 9:57 AM
To: [login to unmask email]
Subject: [DB2-L] - RE: IBM Technical support website gone mad???

Roy Boxwell wrote:
>I use the technical support web site to check for APARs of interest and to
>check what is going on but today it has all gone crazy...
>Whatever search text I enter I always get back 297614 hits...

IBM’s websites are in disarray, and getting worse. When prodded, Senior executives shrug and say things like, “What do you expect us to do about it? We can’t get anything fixed either!”

A couple of months ago, the internal IBM website for CEs to order parts—you know, to fix customer systems—was down for over a week, because the only people who knew anything about it had been RIFfed. The PWD sites operate randomly, and support clearly has no idea, responds with explicit instructions *that don’t match the site*.

With fewer than 25K domestic employees remaining, IBM is an iceberg in the desert. It’s depressing and sad, and not going to get better anytime soon.

Hang on tight, kids. It’s gonna be a bumpy ride.

-----End Original Message-----
**This e-mail, including any attachments, may be confidential, privileged, or otherwise legally protected. It is intended only for the addressee. If you received this e-mail in error or from someone who was not authorized to send it to you, do not disseminate, copy, or otherwise use this e-mail or its attachments. Please notify the sender immediately by reply e-mail and delete the e-mail from your system.**
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Phil Smith III

IBM Technical support website gone mad???
(in response to Roy Boxwell)
Charles Brown wrote, re:
>> “...With fewer than 25K domestic employees remaining, IBM is an iceberg in the desert...”
>What does it mean. Is IBM downsizing or doing precisely what it’s competitors are doing. No problem found here.

I’m not sure of your point: Downsizing is always good? Going from more than 300,000 domestic employees to fewer than 25K is good? Good for the short-term stock price, maybe; good for the business and the customers, not so much. With z/OS support mostly moved to Yemen, and LE to China, the degradation in service has been very obvious. (My favorite so far is a problem we found, a math error in an LE library routine that produced the wrong result: after MANY months, LE declined to fix it, saying “someone might be relying on the behavior”. Right, someone is relying on a mathematical operation to produce the wrong result—no, just no.)

I’ve been using IBM systems since grade school in the early 1970s, and making my living off them since 1980. So I’m hardly anti-IBM. But I’m disheartened by what I’m seeing. IBM management seems to think Watson and cloud are going to save the company, yet we know that Watson doesn’t really work, and they’re way late to the cloud party.

Latest: IBM is planning to use Watson to do employee reviews. They want to “eliminate personal bias”. Also eliminate actual understanding of individual employee value, obviously. Oh, and a large portion of your employee review will be based on your social media presence. Because, you know, that’s what you’ve been hired to do. I’m not even sure that will pass legal review in many jurisdictions, where employers are NOT legally permitted to require social media data from employees.

Be afraid.

Mohammad Khan

IBM Technical support website gone mad???
(in response to Phil Smith III)
Yemen? The war torn country that does not have a functioning government and where regional power players are fighting for influence using their proxies? May be some warlord offered IBM a deal they could not refuse. Oh well.
Khalid

From: Phil Smith III <[login to unmask email]>
Sent: Friday, March 08, 2019 9:04 AM
To: [login to unmask email]
Subject: [DB2-L] - RE: IBM Technical support website gone mad???

Charles Brown wrote, re:
>> “...With fewer than 25K domestic employees remaining, IBM is an iceberg in the desert...”
>What does it mean. Is IBM downsizing or doing precisely what it’s competitors are doing. No problem found here.

I’m not sure of your point: Downsizing is always good? Going from more than 300,000 domestic employees to fewer than 25K is good? Good for the short-term stock price, maybe; good for the business and the customers, not so much. With z/OS support mostly moved to Yemen, and LE to China, the degradation in service has been very obvious. (My favorite so far is a problem we found, a math error in an LE library routine that produced the wrong result: after MANY months, LE declined to fix it, saying “someone might be relying on the behavior”. Right, someone is relying on a mathematical operation to produce the wrong result—no, just no.)

I’ve been using IBM systems since grade school in the early 1970s, and making my living off them since 1980. So I’m hardly anti-IBM. But I’m disheartened by what I’m seeing. IBM management seems to think Watson and cloud are going to save the company, yet we know that Watson doesn’t really work, and they’re way late to the cloud party.

Latest: IBM is planning to use Watson to do employee reviews. They want to “eliminate personal bias”. Also eliminate actual understanding of individual employee value, obviously. Oh, and a large portion of your employee review will be based on your social media presence. Because, you know, that’s what you’ve been hired to do. I’m not even sure that will pass legal review in many jurisdictions, where employers are NOT legally permitted to require social media data from employees.

Be afraid.

-----End Original Message-----
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