IDUG NA26 Partner Portal 

 Thank you to all partners for trusting IDUG to create a one of a kind experience for our members. This conference is nothing without your support and engagement. Here you will find all general information about NA26. If you need details directly related to your individual partnership, please contact Brittany Butler.


Please click on any of these guiding headers to jump down to the section of this page that most interests you.

Key Deadlines | Helpful Links | Registration | Solution Center | Lead Retrieval | Content | Other Resources


      Key Deadlines and Dates 

 

Monday, September 7

Labor Day- IDUG and Freeman offices are closed 

Monday, September 14

Partner Sponsored Presentation content is due please submit your session information here.

Thursday, September 24

Freeman will begin accepting crated, boxed or skidded material to their advanced warehouse. Shipments will be received Monday through Friday between the hours of 8:00 a.m. and 3:30 p.m. local time. 

IDUG NA26
C/O Freeman
841 Joseph E Lowery Blvd NW
Atlanta, Georgia 30318
United States

Friday, September 25

Deadline to submit Partner Sponsored Presentation content 

Monday, September 28

Deadline to order turnkey booth (in Freeman exhibitor portal) before surcharge pricing occurs.

Monday, September 28

Deadline to submit graphics for print at Freeman for turnkey booth and all other orders.

Friday, October 9 Deadline to register complimentary Booth Attendants. Additional Booth Attendant registrations can be purchased for $1,200 ea. using the following link Request Booth Attendant Registration

Friday, October 16

Deadline to order lead retrieval licenses.

Friday, October 16

Deadline to submit push notifications. Please submit your content here.

Monday, October 19th

Last day advance shipments can arrive at Freeman warehouse without surcharges. Shipments will be received Monday through Friday between the hours of 8:00 a.m. and 3:30 p.m. local time.
Sunday, October 25

Sponsor and Exhibitor Move In from 8:00am - 4:00pm

Wednesday, October 28

Sponsor Move Out beginning at 2:00pm - 6:00pm

Helpful Links 

1. Freeman Quick Facts (dates, shipping information, commonly asked questions): Quick Facts

2. Order Furniture: Place Your Order

3. Order Audio Visual Elements: Place A/V, Internet and/or Power Order

4. Order Graphics: Freeman Graphics 

5. Coordinate Shipping: Request Shipping Labels, See Shipping Address, etc. 

6. Frequently Asked Questions 

7. Passport to Prizes: Submit your prize here


Registration

Register Here using the "IDUG Sponsor & Guests" ticket. This ticket is managed by a security group so if you are not seeing the ticket, it means that you are not in the security group.  Please email Brittany to request access keeping in mind that you must be an IDUG member to become a part of the security group. If you are not an IDUG member, you can join here with a complimentary membership.

As an added bonus to attending IDUG NA26, you also have the opportunity to attend IBM TechXChange. After you have registered with IDUG, you will receive an e-mail from IBM (ibmtechxchange@gpj.com) within 3-5 business days with registration instructions. Your TechXchange registration will provide booking information alongside additional area hotels. We encourage you to book where you will be most comfortable. Rooms will sell out, so please don't delay!

Please note: Your registration is not complete until you have also registered for TechXchange. Our events are in adjoining spaces, spanning the Georgia World Congress Center and the Signia by Hilton Atlanta Georgia World Congress Center. 


Solution Center 

Floor Plan

Solution Center Event Schedule: 

Mandatory Booth Staffing Times. Attendees will not have access to the Solution Center outside of these times.

Sunday, October 25, 2026

8:00 a.m. – 4:00 p.m.  Set Up

Monday, October 26, 2026

10:00 am – 10:20 am - Networking & Coffee Break 

12:30 pm - 2:00 pm - Lunch 

3:00 pm - 3:20 pm - Networking & Coffee Break 

5:30 pm - 7:00 pm - IDUG Evening Reception

Tuesday, October 27, 2026

10:00 am – 10:20 am - Networking & Coffee Break 

12:30 pm - 2:00 pm - Lunch 

3:00 pm - 3:20 pm - Networking & Coffee Break 

5:30 pm - 7:00 pm - IDUG Evening Reception

Wednesday,  October 28, 2026

10:00 am – 10:20 am - Networking & Coffee Break 

12:30 pm - 2:00 pm - Lunch 

2:00 p.m. - 6:00 p.m. Exhibitor Move Out 

Break down begins when afternoon sessions start. All carriers must be checked in by 4:00 p.m.
All materials must be removed from show floor by 6:00 p.m. In the event your selected carrier fails to show on final move-out day, Freeman reserves the right to re-route your freight onto another carrier.

Schedule updated on 4/9/26


Lead Retrieval

As we prepare for the conference, we'd like to remind you to set up your ExpoPass Lead Retrieval account if you plan to collect attendee contact information during the event.

To get started:

  1. Sign in to your existing ExpoPass account. If you do not already have an account, please create one.
  2. Once you're logged in, use the 6-digit Exhibitor Code sent to you earlier today in an email from support@exposent.com to connect your account to your exhibitor profile.
  3. Follow the prompts to purchase your Lead Retrieval license. The cost is $250 for a bundle of licenses.

Completing your setup before arriving onsite will ensure your team is ready to begin capturing leads as soon as the exhibit hall opens. If you have any questions or experience any issues during setup, please don't hesitate to reach out. We're happy to assist.


Content 

Submit Your Push Notifications

For silver level partnerships and higher, you should take advantage of your opportunity to send a push notification through the conference app. Please submit your message content by October 16. This deadline allows our team time to review, schedule, and test your notification to ensure it reaches attendees as intended during the conference. 

Submit Your Partner Sponsored Presentation

Sponsored Sessions are a valuable opportunity to showcase your expertise, demonstrate your solutions, and engage directly with attendees who are interested in learning more about your company. To ensure your session is accurately promoted in conference materials and the event app, please submit your session title, description, speaker information, and any requested materials by September 25.

Eblast (only if applicable based on your partnership agreement)

To help ensure plenty of time for review and scheduling, please submit your email content to our Marketing Director, Kristen  at least two weeks before your preferred send date. All content and requested send dates are subject to approval. Once your submission has been reviewed, you will be contacted and provided a test email for your review before the email is sent. If you have any questions before you submit, Kristen is happy to answer any questions you may have.


Other Resources 

IDUG Sponsorship Rules & Regulations